Looking for new employees? Armed with this knowledge of values and roadmaps, you’re ready for success. Recruiting means seeking out, networking, and finding the strongest people for the positions you need to...

All of this talk about company culture has a lot to do also with values. When looking at your employees, there should be certain values that you hope they’ll embody. If they...

What do you see when you look at the employee positions at your company? Many business owners will see the concrete, immediate needs of the company and the actions required from their...

As a result of helping you to avoid micro-managing, your systems give your employees more responsibility in their work. This is a huge part of your job as the head of your...

Let’s take a look at how to set your expectations. You want your expectations to be specific, and worded in a way that will help you start coming to productive conclusions about...

The management department of your business tracks data. That means that the management team needs access to data, and enough of it to draw conclusions and make changes. The collection of data...

Every business, regardless of their efforts, eventually runs into some kind of customer service problem. Again, it’s easier to disappoint a customer than to make a loyal relationship. Count on there being...

This begins with you. How can you expect your employees to practice good habits if you don’t practice them yourself? Your goal as a leader should also be to live better every...

Operations is everything you do to serve your clients. Operations means delivering a meaningful service experience that engages, educates and entertains your client, making them feel special. Making your client feel special...

Referrals have major strength to get you more sales. Often, if you have a target market, the people who are in it will spend time together. People often hang out with others...